Harvey Recovery Resources


We have organized the following webpage to assist constituents in the recovery process. In addition, we encourage you to visit www.fema.gov/disaster/4332 to find the latest information on filing an insurance claim, cleaning/mucking your home and general guidance on the recovery process.

If you have not yet filed a claim with FEMA, please do so as soon as possible at www.disasterassistance.gov. This is the first step in receiving assistance.

In the meantime, be sure to follow us on FacebookTwitter and sign up for email alerts to receive up-to-the-minute information on the recovery process. If our staff may assist you in any way, please call us at any of the following numbers:

Deer Park: 832-780-0966
Orange: 409-883-8075
Woodville: 844-303-8934
Washington: 202-225-1555

 
Mobile Office Hours (Sept. 18-22)

Our staff is holding mobile office hours across the district to assist folks in applying for disaster assistance and provide access to a computer. These are mean't to supplement our permanent offices in Deer Park, Orange and Woodville.

Tuesday (9/19)

Nassau Bay City Hall (1800 Space Park Dr #200 Nassau Bay, TX 77058) from 8:30am – 12pm
Evadale Central Baptist Church (120 PR 8325 Evadale, TX 776150) from 1pm – 6pm
Gateway Church (1600 Hwy 69 S Kountze, TX 77625) from 9am – 12pm
Pine Forrest City Hall (305 Nagel St Vidor, TX 77662) from 9am – 12pm
Deweyville Newton County ESD #1 (700 HWY 12 E, Orange, TX 77614) from 1pm – 5pm
First Baptist Church of Spurger (12676 FM 92, Spurger, TX 77660) from 10am – 12pm

Wednesday (9/20)

Chambers County Museum (20136 I-10 East Wallisvile, TX 77597) from 9am – 12pm
Silsbee Economic Development Corporation (590 N 6th St, Silsbee, TX 77656) from 9am – 12pm
Sour Lake Community Center (350 S Ann St, Sour Lake, TX 77659) from 1pm – 6pm

Thursday (9/21)

Allen Shivers Library—Meeting Room (302 North Charlton, Woodville, TX) from 9am – 12pm
The Liberty Center in City Hall (1829 Sam Houston St Liberty, TX 77575) from 1pm – 5pm
Crosby Community Center (409 Hare Rd Crosby, TX 77532) from 9:30am – 11:30am

Friday (9/22)


Hull-Daisetta VFD (110 Main St, Daisetta, TX 77533) from 9am – 12pm
Dayton Community Center (801 S. Cleveland St, Dayton, TX 77535) from 1pm – 4pm


Disaster Clean-Up and Inspections

There are reports that disaster survivors should not remove flood-damaged sheetrock, flooring, carpet, etc. until the house is assessed by FEMA or insurance adjustors. This is FALSE. Property owners are encouraged to document storm damage to their properties – either with photographs or video – and to then begin cleaning up and making whatever temporary repairs are necessary to make their homes safe and habitable again. Put your health and safety first, take pictures of your damaged home, make repairs to prevent further damage to your property, and keep your receipts to show the inspector. Here are a few simple guidelines to follow that will make the clean-up and salvage process safer and easier.

Below are a few simple guidelines from FEMA to follow that will make the clean-up and salvage process safer and easier:

  • Always wear protective clothing including long-sleeved shirts, long pants, rubber or plastic gloves and waterproof boots or shoes.
  • Before entering your home, look outside for damaged power lines, gas lines and other exterior damage.
  • Take photos of your damage before you begin clean up and save repair receipts.
  • Your home may be contaminated with mold, which raises the health risk for those with asthma, allergies and breathing conditions. Refer to the Center for Disease Control for more info on mold: www.cdc.gov/disasters/hurricanes/pdf/flyer-get-rid-of-mold.pdf.
  • Open doors and windows so your house can air out before spending any length of time inside.
  • Turn off main electrical power and water systems and don’t use gas appliances until a professional can ensure they are safe.
  • Check all ceilings and floors for signs of sagging or other potentially dangerous structural damage.
  • Throw out all foods, beverages and medicines exposed to flood waters or mud including canned goods and containers with food or liquid.
  • Also, throw out any items that absorb water and cannot be cleaned or disinfected (mattresses, carpeting, stuffed animals, etc.).
  • Beware of snakes, insects, and other animals that may be on your property or in your home.
  • Remove all drywall and insulation that has been in contact with flood waters.
  • Clean all hard surfaces (flooring, countertops, appliances, sinks, etc.) thoroughly with hot water and soap or detergent.

Applying for Federal Disaster Assistance

Residents living in the following counties are eligible to receive federal funds to help recover from Harvey: Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzales, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller, Wharton. Residents can apply for assistance by registering online at www.DisasterAssistance.gov. You may also file by downloading the FEMA mobile app here: https://www.fema.gov/mobile-app. If you do not have access to the internet you may register by calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY).

Visit a FEMA Disaster Recovery Center (DRC)

Disaster Recovery Centers (DRC) offer in-person support to individuals and businesses in 39 counties included in the Texas federal disaster declaration for Hurricane Harvey and the subsequent floods. Recovery specialists from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA), the State and other agencies will be at the center to talk about assistance and to help anyone who needs guidance in filing an application. Here is a list of DRCs in our area:

HARDIN COUNTY

Pinewood Fire Station
333 Commercial Drive
Sour Lake TX 77659
Monday to Saturday 9 a.m. - 7 p.m. and Sunday noon to 5 p.m.

JASPER COUNTY

Jasper County Courthouse Annex
271 East Lamar Street
Jasper TX 75951
Monday to Saturday 9 a.m. - 7 p.m. and Sunday noon to 5 p.m.

CHAMBERS COUNTY

American Legion
1704 South Main Street
Anahuac TX 77514
Opening Day: 7 a.m. - 7 p.m.
Monday to Saturday 9 a.m. - 7 p.m. and Sunday noon to 5 p.m.

NEWTON COUNTY


Deweyville Senior Citizen Center
43435 State Hwy 87 S
Orange TX 77614
Monday to Saturday 9 a.m. - 7 p.m. and Sunday noon to 5 p.m.

HARRIS COUNTY

Webster Civic Center
311 Pennsylvania Avenue
Webster TX  77598
Monday to Saturday 9 a.m. - 7 p.m. and Sunday noon to 5 p.m.

Baytown Community Center
2407 Market Street
Baytown TX 77520
Monday to Saturday 9 a.m. - 7 p.m. and Sunday noon to 5 p.m.

Pasadena Convention Center
7902 Fairmont Parkway
Pasadena TX 77507
Monday to Saturday 9 a.m. - 7 p.m. and Sunday noon to 5 p.m.

POLK COUNTY

Livingston Municipal Library
707 North Tyler Avenue
Livingston TX 77351
Hours: 9 a.m.-6 p.m., 7 days a week

FEMA - Frequently Asked Questions (FAQs)

Do you have a question about the disaster assistance process? Click here for a list answers to many of the frequently asked questions regarding the recovery process.

Rumor Control


There is a lot of false information and scams circulating the internet regarding Harvey. Remember, if it sounds too good to be true, it probably is. For an on-going list of rumors and their true or false status, visit https://www.fema.gov/hurricane-harvey-rumor-control. Please tell a friend, share this page, and help spread accurate information.

Small Business Administration (SBA) Loan Information

SBA offers low-interest, long-term disaster loans to small businesses of all sizes, private non-profit organizations, homeowners, and renters to repair or replace uninsured/underinsured disaster damaged property. Loan amounts and terms are set by SBA and are based on each applicant's financial condition. SBA will be alongside FEMA at Disaster and Business Recovery Centers, providing assistance to disaster survivors. At the centers, disaster survivors will be able to apply in person, and get counseling on the next steps toward recovery.

Apply online, in-person at a disaster center, or by mail. A loan officer will determine your eligibility during processing, after reviewing any insurance or other recoveries. SBA can make a loan while your insurance recovery is pending.

  • As a business of any size, you may borrow up to $2 million for physical damage. 
  • As a small business, small agricultural cooperative, small business engaged in aquaculture, or private non-profit organization you may borrow up to $2 million for Economic Injury.
  • As a small business, you may apply for a maximum business loan (physical and/or economic injury) of $2 million.
  • As a homeowner you may borrow up to $200,000 to repair/replace your disaster damaged primary residence
  • As a homeowner or renter, you may borrow up to $40,000 to repair/replace damaged personal property.

For more information about SBA Disaster Loans, visit disasterloan.sba.gov. Our Customer Service Center is also available to provide assistance at 1-800-659-2955 or by e-mail at disastercustomerservice@sba.gov(link sends e-mail).

How to Help

Donations

The most effective way to support disaster survivors in their recovery is to donate money and time to trusted, reputable, voluntary or charitable organizations. Individuals, corporations, and volunteers, can learn more about how to help on the National Voluntary Organizations Active in Disaster (NVOAD) website. In addition to the national members, The Texas Voluntary Organizations Active in Disaster (Texas VOAD) has a list of vetted disaster relief organizations providing services to survivors. Texas VOAD represents more than three dozen faith-based, community, nonprofit and non-governmental organizations.

Volunteering

The State of Texas is asking volunteers to not self-deploy, as unexpectedly showing up to any of the communities that have been impacted by Hurricane Harvey will create an additional burden for first responders. To ensure volunteer safety, as well as the safety of disaster survivors, volunteers should only go into affected areas with a specific volunteer assignment, proper safety gear, and valid identification. At this time, potential volunteers are asked to register with a voluntary or charitable organization of their choice, many of which are already in Texas and supporting survivors on the ground. The National and Texas VOAD websites are offering links to those who wish to register to volunteer with community- and faith-based organizations working in the field.

Unemployement Benefits

Texas Workforce Commission (TWC) is now accepting claims for Disaster Unemployment Assistance (DUA).  DUA, which is an unemployment insurance benefit made available especially for victims of disaster, is available to individuals who:

  • Have applied for and used all regular unemployment benefits from any state, or do not qualify for unemployment benefits
  • Worked or were self-employed or were scheduled to begin work or self-employment in the disaster area,
  • Can no longer work or perform services because of physical damage or destruction to the place of employment as a direct result of the disaster
  • Establish that the work or self-employment they can no longer perform was their primary source of income
  • Cannot perform work or self-employment because of an injury as a direct result of the disaster
  • Became the breadwinner or major support of a household because of the death of the head of household

Individuals affected by Hurricane Harvey can apply for DUA online or by calling a Texas Workforce Commission Tele-Center at 800-939-6631.  Further information about Disaster Unemployment Assistance and a link to the online application for unemployment benefits is available on the Texas Workforce Commission website at: http://www.twc.state.tx.us/jobseekers/disaster-unemployment-assistance

Farmers and Ranchers Recovery Assistance

USDA offers a variety of programs and services to help those who suffered damage from Harvey. Visit https://www.fsa.usda.gov/disaster for more information and be sure to contact your county FSA office with any questions:

Harris: 281-469-7856 x2
Liberty, Chambers and Hardin: 936-336-9145 x2
Orange: 409-860-7293 x2
Jasper, Newton and Tyler: 409-384-3332 x2
Polk: 936-327-8911x2

Veterans Resources

VA has activated the Pharmacy Disaster Relief Plan in response to Hurricane Harvey. Eligible veterans with a VA ID Card needing an emergency supply of medications will be able to go to any CVS or HEB pharmacy with a written prescription or active VA prescription bottle to receive a 14-day supply. Veterans needing assistance can also call the Heritage Health Solutions Veterans Help line at 1-866 265-0124 to speak to a representative. For important updates regarding VA operations in Texas and the benefits that may apply, click here.

Additional Resources

- To help people affected by the storm, visit @nvoad’s page for a listed of trusted organizations: https://www.nvoad.org
- To find friends and family or to register yourself as safe, visit: https://safeandwell.communityos.org/cms/
- For road closures across Texas click here.
- Towed Cars (Houston): 713-308-8580; www.findmytowedcar.com 
- Download the Red Cross App for important disaster information.
- For helpful info on insurance from Texas Department of Insurance, click here.